Kingsport Pediatric Dentistry

Pediatric Dental Staff

OUR TEAM is amazing! We specifically choose each of our staff members for their friendliness and ability to build relationships with children. Not every person was born to interact with children all day – but we were!

ChandraKraus_KPD (1)


Dental Hygienist

Since graduating from ETSU, Chandra has been a dental hygienist for 20+ years. She says it’s pretty simple why she loves her job, “I love helping to keep smiles beautiful.” Chandra and her husband Tim have two pre-teen boys. She spends her time off being the boys’ taxi service running them activity to activity. She often laughingly says her best quiet moments are in the car, having a nice carb heavy snack, while waiting on her boys.

Charity - Pediatric Dental Staff


Registered Dental Assistant

Charity may have spent a bit of her childhood in Michigan, but she got to Tennessee as fast as she could! After graduating from Cherokee High School, she went on to Walters State Community College and has been a registered dental assistant for over 20 years. She loves her job, but honestly, we think she comes to work for birthday lunches! Charity and her husband Bryan have a busy schedule supporting their son Carson on the soccer field and basketball court. Their family loves to travel and also camp at some of our beautiful spots in the Smokies. The Waters family are active members of Persia Baptist Church in Rogersville.

CiaraBrown_KPD (1)


Front Office

As part of our front office team, Ciara is here to help kids feel welcome and unafraid at their dental appointments. As a mom of two boys, she can relate to the kids and help them see that our dental team is full of friendly and fun faces. When not at work, Ciara and her fiance Aaron love traveling and supporting her eldest son as he plays football and baseball.

Dawn - Pediatric Dental Staff


Registered Dental Assistant
Front Office

When you come into our office, you may see Dawn in multiple roles. Sometimes she works the front office, other times she puts her dental assisting certificate to use and helps with patients. Dawn has nearly 20 years experience as a dental assistant. As a military brat, Dawn was born in Germany and spent some of her childhood there. Moving around during her childhood helped her learn to make friends quickly. To this day, Dawn still loves meeting new people. Dawn and her husband Steve have three children and love being grandparents. 

Debbie - Pediatric Dental Staff


Office Manager

Update Debbie’s Bio: Debbie has worked with our team since 1991. She is from Bean Station and has three children and one granddaughter. Her time with us has allowed her to get to know families. Now a second generation is coming to our sister office, Morristown Pediatric Dentistry, and she loves meeting the children of the original patients she met in our care. Debbie loves doing anything outside—sports, running, playing golf, being at the lake or beach. These activities are more special than ever now that she gets to spend them with her granddaughter. Since summer is her favorite time of year, Debbie loves July 4th. The burgers, lake time, and fireworks bring her so much joy.



Heather G.

Dental Hygienist

With 25 years experience, Heather has made her career as a dental hygienist. Her favorite memory during that time period was cleaning her own children’s teeth. How sweet! She has two children who have spent their life as her patients. She also enjoys spending time with her husband, Brian. The family loves July 4th activities including attending parades and camping.

With 25 years experience, Heather has made her career as a dental hygienist. Her favorite memory during that time period was cleaning her own children’s teeth. How sweet! She has two children who have spent their life as her patients. The family loves July 4th activities including attending parades. July 4th is the perfect picture of summer: grilling out, fresh fruit, playing in the water, and fireworks! During the fall, Heather is an avid Virginia Tech fan cheering on the Hokies on the football field.


Heather D.

Registered Dental Hygienist

Heather, who was born and raised in Johnson City, graduated from East Tennessee State University in 2015 and began working at Kingsport Pediatric Dentistry in 2017 as a dental hygienist. She makes it her goal to make children feel comfortable in the office. Heather says there is no greater success than seeing a previously fearful child come in for a visit where they are smiling, happy, and excited to see her. Heather and her husband Garrett have two children who they are teaching all about lake life during the summer. They spend the summer boating and playing in the water with their kids.

KimTipton_KPD (1)


Dental Hygienist

Kim has been a dental hygienist for over 30 years and loves helping improve her patients’ smiles. She is most proud to say that she had a patient choose a career in dentistry because of their own experience as her patient. What an incredible testimony! Kim and her husband Frank have one son and a soon-to-be daughter-in-law. They are excited to be growing their family. Kim makes wreaths on the side in her business Krafty Sisters.

Lois - Pediatric Dental Staff


Expanded Functions Dental Auxiliary

Lois has been a Registered Dental Assistant since 1994. In 2021, she completed her expanded function training which allows her to have a wider scope of practice with our team. Lois says that her favorite thing about working at Kingsport Pediatric Dentistry is belonging to a compassionate work team, whose members are committed to helping children with their dental needs. Lois grew up in Rogersville but currently lives in Kingsport. She has one child, Jamey, and enjoys hiking outdoors, kayaking, camping and yard work.


NicholeHickman_KPD (1)


Front Desk

Nichole has been a RDA for several years and is part of our front office team who works to ensure patients feel welcome while the office runs smoothly. She loves the environment of our office and says she’s built lifelong friendships. Nichole enjoys hiking in the beautiful East Tennessee mountains, spending time with her teenage son Connor, and vacationing at the beach.



Front Desk

Sherry is the first smiling face you see when you arrive. As a graduate of Sullivan South High School, Sherry calls Kingsport her home. She loves her coworkers and the family-like environment here. Sherry is married to David and the couple has three children, five grandchildren, and a dog named Bella. She spends much of her time supporting her youngest daughter’s sports activities. Between the dance team, softball, and volleyball their family stays quite busy sporting the young athlete. They are also active in Oak Glen Union Church. When Sherry wants some time just for herself, she loves to antique or cheer on her favorite teams: The Atlanta Braves or the Tennessee Volunteers.

Lexi the therapy dog


Therapy Dog

Lexi is an Australian Labradoodle. She has joined our family as a therapy dog for our patients. Lexi is still a puppy and learning, but her presence helps calm and relax the children. She is a hypoallergenic dog, which means no shedding and in MOST cases people with allergies are not affected by her. If for any reason you or your child do not want Lexi out and about while you are in the office, please let us know and we will be happy to put her in her bed!